Privacy policy

Last Updated: June 5, 2026

At SUÁREZ SHOP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect information that you voluntarily provide when using our store, including:

Full name
Email address
Billing and shipping address
Order-related information
Customer service communications

In addition, our e-commerce platform and analytics tools may collect basic technical information such as your IP address, browser type, and website usage data.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Send order confirmations and updates
Respond to customer inquiries and support requests
Improve our products, services, and shopping experience
Comply with legal and security obligations
Send marketing communications when you have provided consent

Legal Basis for Processing Personal Data

We process your personal information when necessary to fulfill orders, provide our services, comply with legal obligations, protect legitimate business interests, or when you have given consent for specific activities, such as receiving marketing communications.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share certain information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Marketing and analytics services
Customer support platforms

These providers may only use your information to the extent necessary to perform their services.

Shopify

Our store is hosted by Shopify, an e-commerce platform that enables us to provide our products and services. Shopify may process certain personal information necessary to facilitate orders, payments, and platform security.

For more information, please review Shopify's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and optimize our services.

You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal obligations.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing activities
Request a copy of your personal information

To exercise any of these rights, please contact us using the information provided below.

Security

We implement reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.